Terms Of Use

The manufacturers of the products provide descriptions of the items on the Cleveland Lighting website. These descriptions and specifications are the same or similar to manufacturers’ printed or online catalogs, but some variation may occur. Cleveland Lighting is not responsible for any variation in product description or specification provided by the manufacturer.

The manufacturers of the products provide pictures of the items on the Cleveland Lighting website. These pictures are professionally photographed and are the same as or similar to manufacturers’ printed or online catalogs. However, products may vary from their photos due to selected features (such as finish or glass) or variations in computer monitor resolution and color. Cleveland Lighting is not responsible for variations in the product image, including images where the manufacturer uses one image of a product that has many different variations, including finishes.

Coupons & Discounts

Coupons cannot be combined with any other special offers, instant quotes, or quoted discounts. Coupons are limited to one per customer per order and are available for one-time use only. Coupons and other discount offers are not transferrable or redeemable.

Order Acceptance

You will receive an order confirmation email with a list of all items ordered. Please check this email to confirm its accuracy and contact us immediately if you have any questions. Cleveland Lighting is not responsible for items purchased in error and will not assume any cost to exchange items ordered in error.

Before accepting a delivery, you are required to inspect each and every box for damaged or missing items. By accepting delivery of a shipment, you acknowledge that the item(s) were received in 100% usable condition and that you have received every item listed on the packing slip. If you are not required to sign for a shipment and you received damaged goods, please contact Customer Service immediately to report the damage.

At Cleveland Lighting we stand behind the products that we sell due to our relationship with our manufacturers and because of our confidence in the quality of their products. We will provide an extra year of warranty on top of the standard manufacturer’s warranty for the selected product. If a product does have a defect, Cleveland Lighting & Hardware’s obligation is expressly limited to replacement, without charge, or repair at the factory after prior written return authorization has been granted. Cleveland Lighting obligation under this warranty does not extend beyond the initial cost of the product and accordingly any consequential damages or labor costs arising out of a defect are expressly excluded. This warranty shall not apply to products that have been altered or improperly used. Notice of a defect must be received by Cleveland Lighting within one (1) year from the date of purchase. All lightbulbs, including those that ship with products, are excluded from this warranty.

Legal Disclaimer

Cleveland Lighting attempts to ensure that the content on this website is complete and correct. Cleveland Lighting does not guarantee that information on this website will be free from errors, inaccuracies, or omissions, including price or product description. Cleveland Lighting reserves the right to correct any errors, inaccuracies or omissions or to change or update the content without prior notice to you. Further, Cleveland Lighting reserves the right to refuse or cancel any orders containing errors, inaccuracies or omissions and to cancel these orders at any part of the ordering process.