We offer free ground shipping for specific manufacturers in the 48 continental United States on most orders over $200. All orders under $200 will be charged at least a $15 flat rate shipping fee. If an order is modified after the time of sale and the order balance falls below $200, the customer will be charged a $15 shipping fee.
What is the shipping charge?
There is a $15 flat rate for shipping on orders under $200.
There is a $65 flat rate for shipping if an order is overweight and must ship Freight rather than Ground or Home Delivery
If you would like expedited shipping for your order, please contact a sales associate. Expedited shipping is an additional charge based on the total weight and dimensions of your order and is not available on all products.
International Shipping
Cleveland Lighting only ships product to the continental U.S
Accepting a shipment
Before accepting a delivery, you are required to inspect each and every box for damaged or missing items. By accepting delivery of a shipment, you acknowledge that the item(s) were received in 100% usable condition and that you have received every item listed on the packing slip. If you are not required to sign for a shipment and you received damaged goods, please contact Customer Service immediately to report the damage.
Disclaimer
- Orders for certain large items may be subject to freight charges. Cleveland Lighting will notify you of any cost before a product is shipped via freight.
- Shipping fees resulting from additional services, such as indoor delivery or package rerouting, are not covered under Cleveland Lighting's free shipping policy.
- We ship with no signature required. If you require signature service, please place your order with a sales representative. Signature service is not included in our default shipping service, and Cleveland Lighting cannot be liable for items lost in shipment.
- Your product should ship within three weeks of your order, and many products will ship sooner.
- If a product is back ordered and has a lead time exceeding 60 days, Cleveland Lighting will notify you and provide 24 hours to cancel the order of the back ordered product free of charge.
- Please see the Returns and Replacements section for instructions on what to do if a product is damaged during shipment.